Returns & Exchanges
At Raw Earth Extracts, we stand behind the quality of our natural products and offer a 30-day satisfaction guarantee on all orders. If you are not completely satisfied with your purchase, we are here to help with a seamless return or exchange process.
Initiate Your Request
Contact our support team via email with your order number and the reason for your return to receive a Return Authorization (RA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all seals are intact if the product is being returned due to a change of mind.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing